Frequently Asked Questions (FAQ)
Have further questions? Our FAQ’s list will resolve ever bit of doubt right here!
1. Why we take cod charges?
Yes we do provide cod on some products.
For cod you just need to pay 50 rs to extra because that are the charges given to our courier company directly & we don’t manipulate our customers by taking extra money.
And even then if you are not satisfied with this answer, drop us a mail at [email protected]
2. What is the benefit from buying products from Classy Things?
The products available under Classy Things have an identity that resonates with your personality. Not just that, Classy Things believes in offering products that are unique and out of the box. And the best part? All the products are available at budget friendly prices. You must check them out!
3. Why is the price value so minimum at Classy Things?
We believe in customer satisfaction and we understand the demands of the market. Hence, our main focus is our price point where we try to keep them minimal so you can purchase them even if you are broke or have a very low budget. All the products have a high durability factor and are yet available at good deals.
4. How is the quality of product?
Our main focus as a brand is to meet the satisfaction of our customers. We try and curate products with superior and durable quality that will last you for years. We hold the responsibility to offer our customer products that have an outstanding appeal with a high durability factor.
5. What about return & replacement?
We have easy return and replacement policy for products that turned out to be defective at the time of delivery. We as a brand take full responsibility for that. If you wish to know more about returns/refunds, kindly read our terms and conditions for full clarity. In case of further doubts, you can always write to us at [email protected]
6. Who are your delivery partners?
We try and deliver your products from the leading logistic brands that include Fedex, Delhivery, Bluedart, Dtdc, E Com Express, Xpressbee, Aramex, DHL, ekart, Shadowfax, Wow Express.
7. How does your payment getaway work?
We have the best, trusted & secured payment gateway in India CC AVENUE. We also accept payments from PAYTM, UPI, DEBIT CARDS, CREDIT CARDS, MASTER CARD, VISA CARD, OLA MONEY, NET BANKING, MOBILE PAYMENTS, FREE CHARGE, MOBIKWIK, JIO MONEY. Not just that, we also have easy EMI options available.
8. Where can I check my order status?
It’s quite simple. Once we have received your order, all your information will start reflecting in your account. You can track your order status here:
9. What is the delivery time?
It takes approximately around 7-10 working days depending upon the delivery address & average delivery time is 2-3 working days. We take our best efforts to deliver the products and bring a big smile on your face as soon as we can!
10. What if I need the parcel on an urgent basis?
You can be laid-back in case you are in a rush to receive our items. We totally understand that it could be a gift for someone or you are just quite excited to get it. In any case, you can always drop us a mail at [email protected] and we will put in our best efforts to deliver the product as soon as we can.
11. How can I apply for a job on your website?
As a brand, we do need people who are passionate about their work life. We will leave no stone upturned for you. If our work is something you can nail, we are always looking for you. Simply, drop us a mail at [email protected] and we will get back to you as soon as we can.
Quick tip: Tell us why you would love to work with us and send us your portfolio links so we can shortlist you right away!